Recent Posts

Spring Tips for Your Home or Business

3/17/2021 (Permalink)

The warm breeze of spring is always welcome after a cold, rainy North Carolina winter. Now is the time to do routine maintenance on your home or business before April showers get here. You don’t want to realize you have a leaky roof when there’s water pouring through your ceiling.

To help, we’ve created a simple guide to get your home ready for the spring season.

  1. Clean Your Gutters
    • Clogged gutters can cause a wood trim to rot, so cleaning it before spring helps prevent any further damage from spring rains.
  2. Reseal Exterior Woodwork
    • Decks, fences, railings, pergolas, or any other exterior wooden structures will last longer and remain in better condition if they’re stained or resealed every year or two. This is an opportunity for any repairs to woodwork, as well as checking any exterior wooden structures for termites.
  3. Inspect Your Roof
    • Storms can damage your roof quite thoroughly. By doing a simple visual inspection to check for missing shingles, damaged metal piping, or anything that may need repair, you may be saving yourself future time and money. If you find any damages, call a professional rather than attempting dangerous DIY work.
  4. Check Sprinkler & Irrigation System
    • Run through the zones manually and check for any damaged or broken sprinkler heads. It’s also essential to check for any sprinklers facing the house or windows. If you do not know how to maintain a sprinkler system, call a professional for anything that needs repair or adjustments.
  5. Check screens and windows
    • Making sure that screen doors or windows remain intact year-round, you’re preventing bugs from entering your home during the warmer months. Screen repair kits are available at most hardware or home improvement stores.

Stop the Storm Before It Arrives

3/17/2021 (Permalink)

Stop The Storm Before It Arrives

SERVPRO of Pinehurst/Moore & Montgomery Counties is prepared to help local businesses and residents with their storm damaged properties. Recent storms may have caused a burst pipe or flooding on your property, which our trained specialists are ready to respond to 24 hours a day, 7 days a week. We have the training, equipment, and experience to restore and mitigate any storm damage done to your commercial or residential property. SERVPRO uses unique extraction and inspection equipment to get your property back to normal, while closely monitoring the drying process.

What To Do Pre-Storm

-Cover all windows with plywood or hurricane shutters

-Bring in any lawn furniture, decorations, trash cans, and anything that is not tied down.

-Close all shutters

-Keep gutters clean

-Fix any drainage problems near/on property to reduce flooding and standing water

Above all, safety comes first. If it is unsafe to return or leave your property, remain where you are. If you're in immediate danger, call emergency services. When you need any damages repaired - or want to be assured your property hasn't suffered any storm damage - call SERVPRO of Pinehurst/Moore & Montgomery Counties. (910)-428-5280

Restoration After A Storm

3/17/2021 (Permalink)

RESTORATION AFTER A STORM

Every North Carolinian knows the weather can be unpredictable and occasionally cause damage to your home. SERVPRO can’t stop the weather, but we can help repair any damages done by aggressive weather. Restoring your commercial or residential property post storm may include:

  • Inspection and Water Damage Assessment
    • Our highly trained technicians determine the scope of damage by inspecting and testing your property. We do this to determine how far the moisture has traveled and give you the best restoration services.
  • Water Removal/Extraction
    • Hundreds or thousands of gallons of water may be removed from your property by using our specialized pumps and vacuums during this part of the process. Water Removal/Extraction is started as soon as possible to prevent further damage to your home.
  • Drying and Dehumidifying
    • After most of the water has been removed, SERVPRO professionals will detect and remove any lasting, hard-to-find water. Dehumidifying and drying is less labor-intensive and more methodical than other methods of water removal.
  • Cleaning and Sanitation
    • SERVPRO can also restore many belongings that were affected by water damage, such as furniture, clothing, or personal items. This is done by using several specialized cleaning techniques. Restorable items are also sanitized with antimicrobial treatments and odors are removed with air scrubbers and fogging equipment.

Remember, this process can only begin after calling SERVPRO of Pinehurst/Moore & Montgomery Counties. Give us a call today! 910-428-5280

Trained & Certified Restoration Specialists

3/17/2021 (Permalink)

Our staff is specially trained in commercial and residential damage restoration. Initial and ongoing training are offered at SERVPRO’s Corporate Training Facility, as well as IIRC industry certification. Combined with our technicians’ experience, we are well equipped to restore your property to its former glory. Our training program includes:

  • The Institute of Inspection, Cleaning, and Restoration Certification (IICRC)
  • Employee Certification Training
  • Initial Franchise Training
  • E-Learning
  • Continuing Education Classes

IICRC Certification

The IICRC – or The Institute of Inspection, Cleaning, and Restoration Certification sets standards for the cleaning and restoration companies. Our technicians educate themselves on IICRC standards and their best practices. These practices include water restoration, fire restoration, mold remediation, carpet cleaning, upholstery cleaning, and several other courses.

Employee Certification Training

Designed for SERVPRO employees, the Employee Certification Training is a voluntary, self-paced program. Certification is awarded after completion of course materials and an accumulative exam of said materials. Modules can include:

  • Carpet & Upholstery Cleaning
  • Crew Training
  • Fire Restoration
  • Water Restoration

Initial Franchise Training

New Franchise owners are often the focus of this 15-day, hands-on course at the SERVPRO Corporate Training Facility. Restoration topics can include:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Remediation

e-Learning

Each staff member here at SERVPRO has access to our web-based training. An on-going, self-paced voluntary program used to coach our employees. Following a module of video presentations and supportive materials, a knowledge test is given, keeping our staff up to date on the latest industry standards.

Continuing Education 

SERVPRO offers credit and non-credit classes insurance agents, insurance adjusters, real estate professionals, and SERVPRO staff. These programs are meant to help prepare for emergency mitigation. 

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in The Restoration Industry
  • Restorative-Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)

Call SERVPRO of Pinehurst/Montgomery & Moore Counties today for any of your biohazard, mold, fire, or water damage needs! 910-428-5280

We Work with Your Insurance Provider!

3/17/2021 (Permalink)

Here at SERVPRO, customer service means we make continuous efforts to ensure all parties involved are satisfied with our service. We work closely with your insurance agent, adjuster, and carrier to make sure all parties are properly informed about the remediation services we provide. This will ensure that progress is made with your claim.

Satisfied customers are repeat customers! Customer and business loyalty is provided to each and every homeowner, business owner, and insurance company we contact. By maintaining contact with your insurance company, SERVPRO employees are ensuring that our work was satisfactory, and all parties are happy with our services. One bad review can easily cancel out the "good outcomes" of a job, and we strive to make sure that doesn't happen! 

3/18/2020 Surviving A Power Outage to a Natural Event

As anyone knows, the weather can be unpredictable in the coming months. Sometimes, this can mean you and your family may have to survive without common luxuries for up to 72 hours following a power outage. It could take from a few hours to a few days for disaster relief to reach you due to road conditions. Emergency supplies for such an event may include:

  • Flashlights (enough for each family member)
  • Battery-operated radio or clock
  • Extra batteries
  • Bottled water
  • Canned, freeze-dried, or dehydrated food
  • Powdered milk and other infant supplies
  • Non-electric can opener
  • List of important phone numbers
  • First aid kit

Before a disaster occurs, stocking up on all listed above will ensure that your family has the proper supplies during a power outage. Supplemental information is also available at www.ready.gov

Surviving A Power Outage to a Natural Event

3/17/2021 (Permalink)

As anyone knows, the weather can be unpredictable in the coming months. Sometimes, this can mean you and your family may have to survive without common luxuries for up to 72 hours following a power outage. It could take from a few hours to a few days for disaster relief to reach you due to road conditions. Emergency supplies for such an event may include:

  • Flashlights (enough for each family member)
  • Battery-operated radio or clock
  • Extra batteries
  • Bottled water
  • Canned, freeze-dried, or dehydrated food
  • Powdered milk and other infant supplies
  • Non-electric can opener
  • List of important phone numbers
  • First aid kit

Before a disaster occurs, stocking up on all listed above will ensure that your family has the proper supplies during a power outage. Supplemental information is also available at www.ready.gov

Faster to Any-Sized Disaster

3/17/2021 (Permalink)

SERVPRO of Pinehurst/Moore & Montgomery Counties offers 24-hour emergency services and will be faster to any size disaster in Pinehurst/Moore or Montgomery Counties! We have the proper certifications and equipment to respond to your restorative or cleaning jobs.

  • 24-Hour Emergency Services
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in The Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

Call us if you have questions! (910)-428-5280

If your Pinehurst/Moore & Montgomery Counties home needs emergency response or upholstery cleaning, you can count on us. Our technicians have the right amount of training to make your property shine. Our residential services include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Storm Damage Restoration
  • Mold Remediation
  • Cleaning Services
  • Building/Reconstruction Services

Maybe your commercial property in Pinehurst/Moore & Montgomery Counties is in need of the same services. Every hour you spend repairing is another hour of lost revenue. Let our highly trained, specialized technicians respond promptly to get your commercial property looking its best! Learn more about our commercial services.

  • Commercial Fire Damage Restoration

Commercial Water Damage Restoration

Spring Cleaning Tips

3/15/2021 (Permalink)

Spring Cleaning? Spring Cleaning?

The fresh spring air can be energizing as we anticipate visiting with friends and family, creating memories and sharing the moments that make life special.

However, there is often a lot of stress that proceeds in all these wonderful moments.

One of the most stressful parts of spring is having friends and family members come to visit. It can be like having a group of inspectors stopping by to give you're home the once over.

This can cause any host, to go overboard trying to make sure that their home passes inspection!

So, let's look a few tips to help you find a happy medium and avoid added stress by going overboard.

1. Look at Your Home With the Eye of a Visitor - We may hate to admit it, but how often do we go into a friend or relatives house, and we notice those things that are out of place or need repair... TOO OFTEN!

Well, now is the time to put our "visitor's eye" to good use. Start outside your home and walk in as if you were coming to visit. Walk through all the areas of your home where visitors are likely to be during their visit. Make notes about the imperfections you see.

2. Prioritize & Create a Plan - Once you have your notes of the areas that need to be taken care of before your guests arrive, prioritize them. Number the items in the order of the "must complete" to "it would be nice" to complete before your gathering.

Once you have your plan of attack, next is to schedule when you will attack it. We all lead busy lives and by adding new things to the day, we run the risk of creating more stress for ourselves.

By scheduling when you will do these things gives you structure and allows you to slowly and methodically complete your list. As you schedule your list, consider only tackling 1 major project a day and spreading the list over a week or so.

3. Concentrate on the Most Important Areas - Sometimes when we use our "visitor's eye" we are still overly critical because it is our home. We sometimes fail to cut ourselves any slack and feel like everything is a priority.

Remember, these tips are supposed to help eliminate or at least limit the amount of stress you feel when getting your home clean and ready to greet guests.

So, if your list makes you overwhelmed, or you're not sure what is the highest priority, then focus on the main areas your guests will see.

Focus your cleaning efforts on the kitchen, bathrooms, dining room and guest bedrooms.

Let's face it, these are the places where your guests are likely to spend the most time during their visit. By concentrating your efforts in these areas, you put your best foot forward where you need it most.

Are You In Over Your Head?

Sometimes, no matter how hard we try or home much we prioritize, getting our home into visitor shape may be more than we can handle before a gathering. If that's the case, don't hesitate to reach out to the professionals.

Contact Us we're just a phone call away from being able to help put your holiday cleaning mind at ease.

Follow These Mold Safety Tips If You Suspect Mold

3/8/2021 (Permalink)

Be careful! Without proper training, you could be spreading mold throughout your home. Be careful! Without proper training, you could be spreading mold throughout your home.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Pinehurst for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Pinehurst specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today -[910]-428-5280

Protecting Your Home From Damage In Heavy Rain

3/1/2021 (Permalink)

Sometimes When It Rains It Pours Sometimes When It Rains It Pours

Sometimes when it rains, it pours.

While rain water in and of itself doesn’t pose a huge threat, rainstorms that are heavy and occur over several days can expose your home to long-term damage. Here are a few steps you can take to reduce water damage risks:

Have A Healthy Roof

The best protection for your home in stormy weather conditions is your roof – think of it as your first line of defense. Make sure your roof is in good condition by looking for things like loose shingles, surface divots, soft spots, and cracks. Roofs that exhibit any of these can cause leaks, leading to potentially serious internal damage on your walls on ceiling. If you don’t see any problems with your roof but are still wondering if it’s up to standards, it never hurts to call a professional to come out and give it an inspection.  

Inspect Your Gutters

Having well running gutters in place can be critical when experiencing heavy rainfall. Gutters help keep water off your home’s walls, so it’s important to keep them clean and clear of debris.

Direct Water Away from Your Home

This may seem like an obvious one, but that doesn’t make it any less important. Directing rainwater runoff away from the foundation of your home prevents the formation of puddles around it. As water seeps into the ground, it can crack your foundation, creating an opening for more water to get in and attract mold and mildew. Downspouts that direct water five to ten feet away from your house play a big role in preventing that kind of damage.  

---

Following these steps will help you keep your home safe and protected from water damage during the rainy season. As always, if you do experience any type of water or storm damage, Contact Us here at SERVPRO of Pinehurst / Moore & Montgomery Co. and our response team will be there to fix it in no time.