Recent Posts

Protecting Your Home from Heavy Rain

11/15/2020 (Permalink)

Heavy rain fall Stay dry during the storm with us here at SERVPRO of Pinehurst / Moore & Montgomery Co.

Sometimes when it rains, it pours.

While rain water in and of itself doesn’t pose a huge threat, rainstorms that are heavy and occur over several days can expose your home to long-term damage. Here are a few steps you can take to reduce water damage risks:

Have A Healthy Roof

The best protection for your home in stormy weather conditions is your roof – think of it as your first line of defense. Make sure your roof is in good condition by looking for loose shingles, surface divots, soft spots, and cracks. Roofs that exhibit any of these can have leaks, leading to potentially serious internal damage on your walls or ceiling. If you don’t see any problems with your roof but are still wondering if it’s up to standard, it never hurts to call a professional to come out and give it an inspection.  

Inspect Your Gutters

Having well running gutters in place can be critical when experiencing heavy rainfall. Gutters help keep water off your home’s walls, so it’s important to keep them clean and clear of debris.

Direct Water Away from Your Home

This may seem like an obvious one, but that doesn’t make it any less important. Directing rainwater runoff away from the foundation of your home prevents the formation of puddles around it. As water seeps into the ground, it can crack your foundation, creating an opening for more water to get in and attract mold and mildew. Downspouts that direct water five to ten feet away from your house play a big role in preventing that kind of damage.  

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Following these steps will help you keep your home safe and protected from water damage during the rainy season. As always, if you do experience any type of water or storm damage, Contact Us here at SERVPRO of Pinehurst / Moore & Montgomery Co. and our response team will be there to fix it in no time.

How Water Damage Creates Mold Issues in Your Home

11/15/2020 (Permalink)

Moldy, water damaged interior wall Water damage inside the drywall can cause mold. Call SERVPRO at the first sign of water damage.

The goal during any water damage situation is to remove moisture as quickly as possible and preferably within 48 hours so that fungi cannot form. When your home becomes affected by moisture, professional companies like SERVPRO can help reduce the severity of the issues. In most cases, we speed up the natural evaporation and drying process by utilizing air movers and dehumidifiers. The air movers create air flow so that water continually evaporates from wet surfaces while dehumidifiers remove moisture from the air and provide the fans with hot, dry air. However, when certain building materials receive water damage, other measures must be taken to drop moisture levels and prevent mold growth quickly.  

When water leaks into your home, it usually accumulates on the floor first. Then, it soaks into your drywall and starts to wick its way up your walls, possibly causing extensive water damage to your home. If wall cavities get wet, fungi can form on the paper backing of the drywall and the wooden studs to which the drywall is attached. In some scenarios, our SERVPRO technicians cut the drywall a foot or two up from the floor so that air can get pushed into the wall cavity. In other situations, we use advanced technology to dry out the drywall and the wood trapped behind it without cutting into your walls.  

When your walls get wet, we often use injectidry systems to get air behind the drywall material by drilling holes into your drywall. We then connect the tubes coming from the injectidry unit to the holes in the walls so that the machine pushes air into the wall cavity, thus speeding up the drying process. The use of injection drying can save you and your insurance company the cost of replacing a large amount of drywall.  

Our highly trained team always strives hard to provide fast 24/7 service if you ever suffer a property disaster. If you ever notice that your drywall got wet after a water leak, Contact Us here at SERVPRO of Pinehurst, Moore & Montgomery. 

Smoke & Soot Damage in Pinehurst/Moore & Montgomery Counties

11/11/2020 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Pinehurst/Moore and Montgomery Counties will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today –(910)428-5280

SERVPRO Will Get Your Business Back on Track!

11/11/2020 (Permalink)

Here at SERVPRO of Pinehurst/Moore & Montgomery Counties, we understand that commercial water emergencies occurs in your business. We're here to make sure the issues are mitigated quickly and efficiently. During these emergencies, it is not just the building that needs to be restored and functioning but the materials and equipment you use on a daily basis.

We have the ability to save items such as office furniture, desks, and even sensitive documents with our Document Restoration in the event of a commercial water emergency. Although SERVPRO offers mainly emergency services, we offer restoration as well. We always attempt to salvage anything damaged as we understand it keeps down cost, assists you when dealing with an insurance agency, and it may have sentimental value with your company. If an item can be saved or restored it is worth the time to do so.  

We will work tirelessly to treat each of your items with special care. Our team is trained to keep your items undamaged while we work to restore them. Our content specialist team does wonders with your clean-up on all types of materials.  

Trust that SERVPRO of Pinehurst/Moore and Montgomery Counties keeps in mind that time down for your business means money lost. So our team will work around the clock to make sure it is “Like it never even happened,” and your business is back up and running!

Winter Tips to Prevent Frozen Pipes from Bursting

11/6/2020 (Permalink)

Frozen pipe bursting SERVPRO® of Pinehurst / Moore & Montgomery counties can respond faster to your frozen water pipe disaster.

The temperatures have been dropping and the winter weather is arriving.  When the temperatures go below freezing level, your property is at risk for frozen pipes, which can create a major disaster in your home or business.

Be Prepared

  • Know where your water shut off is located, in case of a frozen water pipe burst.
  • Insulate exposed pipes in your home or business, especially if they are in unheated rooms.
  • Open bathroom and kitchen cabinet doors during cold spells to allow warmer air to circulate around the plumbing.
  • During extremely cold weather, keep a slow trickle of water flowing through faucets. Running water is less likely to freeze.
  • Consider shutting off outdoor faucets and open the outdoor faucet to help ensure it completely drains and the inner valve is shut off.
  • Keep your heat set to the same temperature both day and night.
  • If you plan on being away from your property for an extended period of time, leave the heat on and set the thermostat to at least 55°F.

Discovered Frozen Pipe

  • First sign of freezing is reduced water flow from a faucet.
  • Keep the faucet open when treating frozen pipes.
  • Apply heat to the frozen sections using a heating pad, hair drier, or another safe heat source. Do not use an open flame device.
  • Check additional pipes and faucets for freezing.

When a Pipe Bursts

  • Shut off the water at the main valve.
  • Call your local restoration professionals, SERVPRO® of Pinehurst / Moore & Montgomery Counties.

A burst pipe can cause considerable damage to your property if not addressed quickly. If winter weather causes water damage to your home or business, call SERVPRO® of Pinehurst / Moore & Montgomery Counties. We are available 24/7/365  to restore to any preloss condition.

Tips for Stress Free Holiday Cleaning

11/6/2020 (Permalink)

Happy Holidays! - Image of closeup of Christmas tree Happy Holidays!

The holiday season can be a time of joy as we spend time visiting friends and family, creating memories and sharing the moments that make life special.

However, there is often a lot of stress that proceeds all these wonderful moments.

One of the most stressful parts of the holiday season is having family members coming to visit. It can feel as if a group of inspectors are stopping by to give your home the once over.

This can cause any host to go overboard trying to make sure that their home passes the friendly family 'inspection'!

Here are a few of our favorite tips to help you find a happy medium and avoid added holiday stress.

1. Look at Your Home With the Eye of a Visitor - We may hate to admit it, but how often do we go into a friend or relatives home and we notice items that may be out of place or need repair... TOO OFTEN!

Before your friends and family arrive is the perfect time to put your "visitor's eye" to good use. Start outside of your home and walk in as if you were coming to visit. Walk through areas of your home where visitors commonly stay or see. Make note of any imperfections you see.

2. Prioritize & Create a Plan - Once you have made note of the areas that need to be taken care of, prioritize them before your guests arrive. Do not procrastinate. Number the items in the order of the "must complete" to "it would be nice" to complete before the holiday arrives.

Once you have your plan of attack, next is scheduling. We all lead busy lives and by adding new things to the day, we run the risk of creating more stress for ourselves.

Creating a schedule gives you structure and allows you to slowly and methodically complete your to-do list. As you schedule your list, consider only tackling one major project per day and spreading the list over a week or so.

3. Concentrate on the Most Important Areas

Sometimes when we use our "visitor's eye" we become overly critical because it is our home. We sometimes fail to cut ourselves any slack and feel like everything is a priority. Would you look around a visitor's home this way?

Well remember, these tips are supposed to help eliminate or at least limit the amount of stress you feel when getting your home clean and ready to greet holiday guests.

So, if your list makes you overwhelmed or you're not sure what is the highest priority, them focus on the main areas your guests will see.

Focus your cleaning efforts on the kitchen, bathrooms, dining room and guest bedrooms.

Let's face it, these are the places where your guests are likely to spend the most time during their visit. By concentrating your efforts in these areas, you put your best foot forward where you need it most.

Are You In Over Your Head?

Sometimes, no matter how hard we try or how much we prioritize, getting our home into visitor shape may be more than we can handle before a holiday. If that's the case, don't hesitate to reach out to the professionals.

Contact Us today! We're just a phone call away from being a stress-free holiday cleaning!

How to Survive When A Storm Causes A Power Outage

10/30/2020 (Permalink)

You may need to survive on your own after an emergency. This means having your own food, water and other supplies in sufficient quantity to last for at least 72 hours. Local officials and relief workers will be on the scene after a disaster but they cannot reach everyone immediately. You could get help in hours or it might take days. Depending on the nature of the disaster road conditions may prevent help from arriving in a timely manner. 

Additionally, basic services such as electricity, gas, water, sewage treatment and telephones may be cut off for days or even a week, or longer. Your supplies kit should contain items to help you manage during these outages.  If the power goes out keep your pipes from freezing by shutting off the valve that allows water to come into your home. Then, open any drain valves and all faucets and let them run until the pipes are empty (it's helpful to identify these valves in advance). Next, flush all toilets and pour denatured alcohol into toilets and sinks to prevent water in the traps from freezing. Do NOT use automotive antifreeze in case there's trouble with your water system; you don't want the antifreeze to contaminate your drinking water. You may, however, use nontoxic antifreeze that's made for winterizing motor homes.

Be prepared for a power outage by keeping necessary items centrally located in your home. Take the time to ensure that everyone in your family is aware of the "kit." Periodically check your kit to see that batteries operate properly. The following is a list of items that are suggested to keep on hand:

1.     Flashlights for each family member

2.     Battery-operated radio and clock

3.     Extra batteries

4.     Containers of bottled water

5.     Canned, freeze-dried or dehydrated food, powdered milk, baby supplies for infants

6.     Non-electric can opener

7.     List of important phone numbers

8.     First-aid kit

Following a disaster, there may be power outages that could last for several days. Stock canned foods, dry mixes and other staples that do not require refrigeration, cooking, water or special preparation. Be sure to include a manual can opener and eating utensils. The following items are suggested when selecting emergency food supplies. You may already have many of these on hand.

•Store at least a three-day supply of non-perishable food.

•Choose foods your family will eat.

•Remember any special dietary needs.

•Avoid foods that will make you thirsty.

•Choose salt-free crackers, whole grain cereals and canned foods with high liquid content.

•Ready-to-eat canned meats, fruits, vegetables and a can opener

•Protein or fruit bars

•Dry cereal or granola

•Peanut butter

•Dried fruit

•Nuts

•Crackers

•Canned juices

•Non-perishable pasteurized milk

•High energy foods

•Vitamins

•Food for infants

•Comfort/stress foods

These and many other helpful tips are available at ready.gov Here is the link to winter tips for before during and after a winter storm http://www.ready.gov/winter-weather 

North Carolina Hurricane Preparedness

10/30/2020 (Permalink)

The two keys to weather safety is to PREPARE for the risks and to ACT on those preparations when alerted by emergency officials.

Before a Hurricane:

  • To begin preparing, you should build an emergency kit and make a family communications plan.
  • Know your surroundings
  • Learn the elevation level of your property and whether the land is flood-prone.
  • Identify levees and dams in your area and determine whether they pose a hazard to you.
  • Learn community hurricane evacuation routes and how to find higher ground.
  • Make plans to secure your property
  • Cover all of your home's windows
  • Install straps or additional clips to securely fasten your roof to the frame structure.
  • Be sure trees and shrubs around your home are well trimmed so they are more wind resistant.
  • Clear loose and clogged rain gutters and downspouts.
  • Reinforce your garage
  • Plan to bring in all outdoor furniture, decorations, garbage cans and anything else that is not tied down.
  • Determine how and where to secure your boat.
  • Install a generator for emergencies.
  • If in a high-rise building, when high winds are present, be prepared to take shelter on a lower floor because wind conditions increase with height, and in a small interior room without windows.
  • Consider building a safe room. 

Fire Safety

10/30/2020 (Permalink)

Fire Safety

Take a moment to ask yourself the following questions regarding fire safety in your home to avoid the risk. SERVPRO of Iowa City / Coralville is here to help even before you need us.

  • Do you have adequate smoke detectors in your home?

Every Home should have at least one working smoke alarm. It’s recommended to have approved smoke alarms on each level of the home, outside sleeping areas and inside bedrooms. Test your alarm monthly and replace batteries once a year even if the battery seems to be okay.

  • How good are your electric connections?

Never overload electrical circuits or extension cords. Never place cords or wires under rugs in high traffic areas. If any electric cables are worn or taped, they should be replaced immediately. Shut off and unplug any appliances that sputter, spark or emit an unusual smell.

  • Is your Stove clear of flammable objects?

Keep wires, cloths and oven gloves away from stove top. Also don’t let grease or other remains build up-they can go up in flames

  • Has your chimney been swept?

              If you have a fireplace, you should have your chimney inspected and cleaned at least once a year. Give yourself enough time in case repairs are needed before the cold weather sets in.

  • Do you have several easy -to -use fire extinguishers in your home?

It’s a good ideal to have several. And make sure that all family members know where they are located and how to properly use them.

  • Do you have an escape plan?

Practice an escape plan with your family. Stay low to the floor when escaping from the fire and never open doors that are hot. Have a set location where everyone can meet after escaping the house.

SERVPRO is Ready for YOU!

10/30/2020 (Permalink)

SERVPRO of Pinehurst/Moore and Montgomery Counties is faster to any size disaster. Whether it be a flood, fire or storm related damage we have the experience, tools, and staff to mitigate any size disaster faster. The faster a disaster is mitigated the better. The longer that water or contaminants from a fire are affecting the structure the more damage that can be caused. It's not only better for the contents and structure but faster for the business to resume normal operations and limit interruptions to operations. When business is not operational money is lost. SERVPRO understands this and knows the importance to get you back to normal as quickly as possible. If there is a storm event affecting many locations we have the ability to call in additional resources and staff from a large network of SERVPRO locations.  This allows all of our clients to get help faster! We are - Ready For Whatever Happens.