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Protecting Your Home From Damage In Heavy Rain

3/1/2021 (Permalink)

Sometimes When It Rains It Pours Sometimes When It Rains It Pours

Sometimes when it rains, it pours.

While rain water in and of itself doesn’t pose a huge threat, rainstorms that are heavy and occur over several days can expose your home to long-term damage. Here are a few steps you can take to reduce water damage risks:

Have A Healthy Roof

The best protection for your home in stormy weather conditions is your roof – think of it as your first line of defense. Make sure your roof is in good condition by looking for things like loose shingles, surface divots, soft spots, and cracks. Roofs that exhibit any of these can cause leaks, leading to potentially serious internal damage on your walls on ceiling. If you don’t see any problems with your roof but are still wondering if it’s up to standards, it never hurts to call a professional to come out and give it an inspection.  

Inspect Your Gutters

Having well running gutters in place can be critical when experiencing heavy rainfall. Gutters help keep water off your home’s walls, so it’s important to keep them clean and clear of debris.

Direct Water Away from Your Home

This may seem like an obvious one, but that doesn’t make it any less important. Directing rainwater runoff away from the foundation of your home prevents the formation of puddles around it. As water seeps into the ground, it can crack your foundation, creating an opening for more water to get in and attract mold and mildew. Downspouts that direct water five to ten feet away from your house play a big role in preventing that kind of damage.  


Following these steps will help you keep your home safe and protected from water damage during the rainy season. As always, if you do experience any type of water or storm damage, Contact Us here at SERVPRO of Pinehurst / Moore & Montgomery Co. and our response team will be there to fix it in no time.

Commercial Property Restoration

2/22/2021 (Permalink)

Commercial Property Restoration Commercial Property Restoration

When you choose SERVPRO of Pinehurst/Moore & Montgomery Counties for your commercial property restoration project we provide the very best in business experience and project management best practices. 

Out workflow is standardized with proprietary software that aligns technology with the actual work being performed.  This results in open communication with our customers, our projects managers and technicians leading to excellent service quality.

Our work begins with phases and steps which is a fluid organized structure of steps each requiring performance completion determined by the type and complexity of the project. Tasks and activities are highly refined actions within each step overseen by a trained SERVPRO supervisor.  As you can imagine residential and commercial restoration requires differing, unique and individualized tasks. 

We assign a designated project manager specifically for the commercial project who is the point of contact (POC) and single source of decision making and project oversight who ensures that the agreed upon scope of work is achieved.   The key to any project is effective and consistent communication. This benefit to you, our commercial customer is enormous! 

Commercial lossrequires immediate service. Our customers are our priority and with an emergency action plan in place SERVPRO can do what we do best – property damage restoration – to maintain safety, minimize property loss and restore business continuity. 

Perhaps the most important advice we can give to any commercial facility is the necessity of contacting us for an Emergency ready profile (ERP).  Having an ERP on file with SERVPRO of Pinehurst/Moore & Montgomery Counties BEFORE a catastrophic commercial damage event occurs save your business operation countless time and expense because immediate actionable steps at your specific location have been identified and documented allowing our restoration experts to hit the ground running. 

Because our credibility, awareness and customer trust is already in place before SERVPRO technicians arrive on-site you can understand why SERVPRO is the best restoration vendor to choose.

Contact us at (910)-428-5280

Restoring Your Pinehurst / Moore & Montgomery County Commercial Property After A Water Damage Event

2/19/2021 (Permalink)

Commercial Water Damage Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at Pinehurst / Moore & Montgomery County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call, and we’ll be there fast with the help you need.

 CALL US:  [910] 428 - 5280

About SERVPRO of Pinehurst / Moore & Montgomery Counties

SERVPRO of Pinehurst / Moore & Montgomery specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

About Us

Restoring Your Commercial Property After Fire Damage

2/17/2021 (Permalink)

Fire Damage Keep Calm Call SERVPRO Fire Damage Keep Calm Call SERVPRO

Fires and fire damage incidents on commercial properties are often confusing, stressful, and call for a vast array of knowledge to fix any issues that may arise. Whether we’re handling a small kitchen grease fire or a more involved scenario, SERVPRO works quickly and carefully to assess each situation and improve or negate any damages. Often, normal day-to-day operations can continue while we repair your commercial property.

Your Commercial Property Is Unique!

Our technicians have been trained to remain aware of any legal, environmental, and budgetary concerns while restoring the fire damage on the property. SERVPRO understands that each moment spent cleaning means lost revenue and possibly lost business for your company. If an emergency becomes apparent on your commercial property, give us a call, and we’ll make it "Like it never even happened."

SERVPRO of Pinehurst, Moore & Montgomery Counties!

SERVPRO of Pinehurst, Moore & Montgomery Counties offers cleanup and restoration after fire, water, mold, or biohazard damages in commercial and residential properties. Our technicians are thoroughly trained in property damage restoration and cleanup. Using knowledge from their initial training to continuing education, our staff is well-equipped to restore your property.

Is your home at risk for water damage?

2/10/2021 (Permalink)

Hidden water damages. Hidden water damages.

Signs of Water Damage

No one ever truly understands the power of rain or water and the damage it can do to your home or business. Once water has found its way inside your house, it can travel anywhere, creating hidden problems. So, even after that big puddle recedes, there may be some underlying problems lurking behind the scenes. Here are some helpful tips on how to identify water damage, SERVPRO of Pinehurst, Moore, & Montgomery urges you to pay attention,

Smell the air, musty air?

Spot the stains

Peeling paint

High water bills

Stained or crumbling drywall

Sagging spaces and swollen, lifted or squishy floors.

If you notice any of these signs, call the professionals at SERVPRO of Pinehurst, Moore & Montgoemry to investigate and avoid further damage. SERVPRO is here 24/7 to help you breathe a little easier.

In-Place Drying of Flooded Carpeting in Your Showroom

2/9/2021 (Permalink)

Faster to Any-Size Disaster Faster to Any-Size Disaster

Your store must keep up a polished appearance to show your potential customers that they are making a wise decision with your business. Because of how vital it is to stay open after the holidays for those looking to upgrade their bedrooms following Christmas and even into the early spring, the expected severe weather events and potential flooding could threaten your availability to your customers and their needs.

As with all water loss incidents, the faster that you address flood damage in your store, the less time-consuming and costly that recovery ends up being. With carpeting stretching from wall to wall in your sprawling showroom, how you approach the drying and restoration of affected carpeting can determine how long restoration ultimately takes. In-place drying techniques can be advantageous to business owners looking to get back to normal operations as promptly as possible when floodwater has no potential contamination risks.

In-place drying of carpets can only work if the pad beneath the carpet has not remained directly exposed to water damages for more than three days. If 72 hours have passed and moisture persists, then it is best to remove the padding under the carpet at a minimum. If the padding must get removed, an inspection of the sub-flooring material must also occur – any warping or bowing of these joists or supports can indicate more work that is required. In many situations, in-place drying can save your business money, despite the time spent moving bed frames with mattresses to unaffected areas of your showroom.

Floating carpet can be another method of drying out both the carpet and the lightly saturated padding. We can detach corners of the carpet to vent the air mover blasting to prevent the stretching of your carpet. When moisture indicators and detection devices relay that the material is dry, we can reinstall the detached portions of carpet, and focus on any final cleaning tasks that must occur to make this loss incident “Like it never even happened.”

No matter how severe flood loss incidents can initially seem, We’re Faster to Any Size Disaster. Let our qualified SERVPRO of Pinehurst team help you however you need. Call us today!

Pinehurst / Moore & Montgomery Counties Smoke and Soot Cleanup

1/29/2021 (Permalink)

Smoke and Soot Damage Can Cause a Pervasive Odor Smoke and Soot Damage Can Cause a Pervasive Odor in Your Pinehurst / Moore or Montgomery County Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Pinehurst / Moore & Montgomery will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – [910] 428 - 5280

Always on Time & Ready to Dry: Team SERVPRO

1/15/2021 (Permalink)

As a business owner, you pride yourself on delivering the best products or services in your niche. You counsel customers and other businesses to rely on your expertise and unique products. When your commercial property needs  water removed quickly, follow your own advice and hire our certified technicians.

At some point during your stewardship of the company, commercial water removal will become necessary. A broken water pipe, storm damage, machinery malfunction, or a host of other accidents can fill the lower levels of the business. Asking your staff to manage this crisis with inadequate tools or even appropriate equipment borrowed or leased is a poor business decision. Our trained and certified technicians mobilize quickly and clear out the water fast.
SERVPRO specializes in disaster recovery, and water removal is one of our core services. We arrive as soon as possible, swiftly assess your company’s needs, and begin recovery efforts immediately. Our service vehicles hold high-efficiency pumps and water extractors; if power is temporarily interrupted during the catastrophe, our onboard power generators ensure that water removal need not wait. The crew members dispatched to your property also scan for hidden water in any recesses between walls, under floors, or other spaces.
Our employees train to master professional strategies through Institute of Inspection, Cleaning, and Restoration Certification courses. The SERVPRO crew members evaluate the condition of the water in your property to determine if containment and hazardous waste disposal are required by law. If so, we understand the legal requirements and how to clean and sanitize after water removal. This ensures your property is safe for your employees and customers.
Urgency is crucial when your property suffers a water loss. If the structural components and contents of your business remain wet for more than 24 to 48 hours, you risk severe and progressive deterioration and the potential for mold growth and damage.
Rely on SERVPRO of Pinehurst to respond to your water removal needs, just as you urge your customers to have confidence in your ability to deliver the products and services they require. Waste no time calling when water brings business to a halt.

Faster to your Pinehurst / Moore & Montgomery Counties Water Damage Event

1/15/2021 (Permalink)

Supporting Our Community SERVPRO of Pinehurst / Moore & Montgomery provides 24-hour fire and water damage restoration service in Pinehurst / Moore & Montgomery Counties.

SERVPRO of Pinehurst / Moore & Montgomery  is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - [910] 428 -5280

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Pinehurst / Moore & Montgomery has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Pinehurst / Moore & Montgomery Counties

SERVPRO of Pinehurst specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Lets' Get to Know Each Other

Meet Our Crew

SERVPRO of Pinehurst / Moore & Montgomery County Residents: We Specialize in Flooded Basement Cleanup and Restoration!

1/7/2021 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Pinehurst / Moore & Montgomery County basements could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - [910] 428 - 5280

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Pinehurst / Moore & Montgomery Counties and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help [910] 428 - 5280