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Fire & Water - Cleanup & Restoration

Archived Blog Posts

What To Do if You Have Storm Damage??

2/6/2019 (Permalink)

If you have storm damage, we can clean it up. We are here to help and have 24/7 staff and equipment. If you have water damage from flash flooding, structural damage from high winds, or smoke damage from a lightening fire. We are here to help. Our trained staff are here to assess the situation and stabilize your structure for you.  We can help you find the resources you need to quickly clean up any situation weather you have a large tree that has come down or a roof that needs repaired. We have business relationships with contractors and vendors that we partner with that are here to assist even with things we are not able to do ourselves. We are able to bring in large equipment if needed to solve any problem that you have.  We are here to help be that resource for you in that time of need when a disaster happens. You can turn to SERVPRO and know that we are here to help.  We know that your family and/or business are important to you and it is important to get things back to normal quickly.  We work hard to help make it "Like it never even happened."

Top Tips for Getting Ready for a Storm

2/6/2019 (Permalink)

Top Tips for Getting Ready for a Storm

  • Remove debris from outside and ensure that any loose items are secured or stored inside.
  • Ensure all windows and doors are shut, and locked where possible.
  • Secure your vehicles in a garage (if possible), but at the very least park them away from any objects including trees that may fall and damage it.
  • Organize where your family and any pets will be during the expected storm time, to ensure everyone is safe.
  • Storms can result in power cuts, so make a storm kit which includes torches, necessary medication, food, water and blankets etc.

Tips for After a Storm

Depending on the severity of the winds, the post-storm clean-up can vary from small repairs to much bigger ones.

  • Avoid standing near walls, buildings and trees that may be prone to collapse following the storm.
  • Be aware of any loose electrical wires and cables that may have been damaged. Leave these for a professional to fix.
  • Contact your insurance company immediately if you think you need to make a claim.

Whether the forecast for storms later this week turns out to be accurate or not, it’s good practice to prepare your premises in advance. This includes making sure that you have the contact details for those you can contact in an emergency, such as electricians, plumbers, roofers, your insurer’s claim helpline and your local SERVPRO of Pinehurst/Moore & Montgomery Counties (910)-428-5280

Severe Weather and the Toll it Takes on Your Home or Business

2/6/2019 (Permalink)

Heavy Winds and Rain Can Cause a Major Toll on Your Home or Business

Severe weather can take a toll on your home. It’s not unusual for storm damage to affect your home’s exterior, leading to serious problems in the aftermath of the weather. SERVPRO of Pinehurst/Moore & Montgomery Counties provides 24-hour restoration services for weather-related damage to homes.

When a storm strikes, it’s important to be aware of the potential problems that can develop. You can’t control the weather, but you can control how you respond in the immediate aftermath. Here are three of the issues that could afflict your home after a storm hits:

    • Roof Damage: Roofs are susceptible to damage during any major storm, from heavy winds and torrential rains to snowstorms. Moisture can weaken already vulnerable areas of the roof, and strong winds can knock down loose shingles or cause visible damage to them. You may notice a leak in your attic or ceiling if a storm damages your roof.
    • Windows Are Vulnerable: A thoroughly sealed and weather-stripped window is unlikely to suffer severe storm damage, but old windows that haven’t been catered to recently could develop problems if it rains. For example, the moisture can seep into openings around the window, causing a leak inside the house. Rain can also cause wood to rot and mold to develop in the window’s vicinity. Rugs and carpets in the area could also be susceptible to water damage. Windows in the basement are extremely vulnerable if they aren’t protected, which leads to flooded basements and potentially damaged property. 
    • Gutters Can Become Clogged: Gutters aren’t immediately obvious problems because you have to inspect them to see if they’ve become clogged after the storm. Rain can wash all kinds of debris into them, and once they become congested, they no longer filter water away from your home. The result could be water damage to your property, and the gutters could also suffer damage later since the excess weight of debris can cause them to sag.

Storm damage affects more than just the trees around the house. It can also have an impact on your home’s foundation. After a major storm, take a close look at your home and investigate for problematic signs. If you discover anything, call the restoration service team at SERVPRO of Pinehurst/Moore & Montgomery Counties at (910)-428-5280. They’ll manage the situation and restore your home back to normal. 

Work place water damage restored by SERVPRO!

2/5/2019 (Permalink)

SERVPRO Commercial Restoration and Cleaning Services

When business owners visualize water damage, they often picture a massive storm wiping out power lines, flooding offices, and shutting down businesses for days at a time. It is true that commercial water damage is often the result of floods and water that stems from weather events and storms. 
 
However, many entrepreneurs and business space renters forget that storms and severe weather aren't the only causes of floods and water damage. Here are some of the typical causes of water damage to commercial buildings. 
 
1. Malfunctioning sprinkler systems 
Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.

2. Damaged appliances and equipment 
This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency. 
 
3. Broken pipes and plumbing 
Just like in a residence, if the plumbing system in your workplace fails water damage could be the result. 
 
4. Backed up sewer lines 
This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings. 
 
If your business has suffered commercial water damage, SERVPRO of Pinehurst/Moore & Montgomery Counties will get you back up and running again. Call us anytime 24/7 at 910-428-5280 for fast help.

SERVPRO Commercial Services

2/5/2019 (Permalink)

SERVPRO Commercial Restoration and Cleaning Services

SERVPRO of Pinehurst/Moore & Montgomery Counties is proud to be the trusted choice of Business Owners and Property Managers throughout North Carolina.

Commercial Services

Your commercial property's appearance speaks volumes to your clients. When the need arises for professional cleaning or emergency restoration service, you can depend on the local professionals at SERVPRO. Our services include;

  • Commercial Water Restoration
  • Commercial Fire Restoration
  • Commercial Mold Remediation
  • Commercial Electronics Restoration
  • Commercial Document Drying
  • Commercial Storm and Major Events
  • SERVPRO Exclusive Disaster Recovery Team

The local team at SERVPRO of Pinehurst/Moore & Montgomery Counties is ready 24 hours a day to help get your business back up and running again. Some of the properties we service include;

  • Retail Facilities 
  • Education Facilities
  • Property Management
  • Healthcare Facilities
  • Hospital Facilities
  • Food Service Facilities
  • Government Facilities
  • Manufacturing / Industrial Facilities

Like it Never Even Happened

Whether your need is removing a problem odor, deep cleaning flooring and carpets, or restoring your structure after a large disaster, you can count of the local professionals at SERVPRO of Pinehurst/Moore & Montgomery Counties to get the job done right the first time, on time!

Restoring Your Commercial Property After A Water Damage Event

2/5/2019 (Permalink)

Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Pinehurst/Moore & Montgomery Counties!

SERVPRO of Pinehurst/Moore & Montgomery Counties specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO Commercial Property Damage Restoration

2/5/2019 (Permalink)

SERVPRO Commercial Property Damage Restoration

When you choose SERVPRO of Pinehurst/Moore & Montgomery Counties for your commercial property restoration project we provide the very best in business experience and project management best practices. 

Out workflow is standardized with proprietary software that aligns technology with the actual work being performed.  This results in open communication with our customers, our projects managers and technicians leading to excellent service quality.

Our work begins with phases and steps which is a fluid organized structure of steps each requiring performance completion determined by the type and complexity of the project. Tasks and activities are highly refined actions within each step overseen by a trained SERVPRO supervisor.  As you can imagine residential and commercial restoration requires differing, unique and individualized tasks. 

We assign a designated project manager specifically for the commercial project who is the point of contact (POC) and single source of decision making and project oversight who ensures that the agreed upon scope of work is achieved.   The key to any project is effective and consistent communication. This benefit to you, our commercial customer is enormous! 

Commercial lossrequires immediate service. Our customers are our priority and with an emergency action plan in place SERVPRO can do what we do best – property damage restoration – to maintain safety, minimize property loss and restore business continuity. 

Perhaps the most important advice we can give to any commercial facility is the necessity of contacting us for an Emergency ready profile (ERP).  Having an ERP on file with SERVPRO of Pinehurst/Moore & Montgomery Counties BEFORE a catastrophic commercial damage event occurs save your business operation countless time and expense because immediate actionable steps at your specific location have been identified and documented allowing our restoration experts to hit the ground running. 

Because our credibility, awareness and customer trust is already in place before SERVPRO technicians arrive on-site you can understand why SERVPRO is the best restoration vendor to choose.

Contact us at (910)-428-5280

How to Test Your Smoke Alarms and When to Replace Them

1/21/2019 (Permalink)

A fire alarm is the best way to be alerted of a fire in your home!

Smoke alarms are crucial to preventing fire deaths and injuries during a home fire. However, you need to maintain and test them regularly to ensure they're working properly at any given moment. Here are the steps involved in testing a smoke alarm in your home.

First, make sure everyone in your household test.

Have someone stand in the room farthest way form the alarm you are testing to ensure that the alarm is heard in all rooms of your home.

When everyone is ready, use a sturdy chair or ladder to reach the alarm. Locate the test button, then push and hold it for a few seconds to trigger the alarm.

In addition to testing your alarm manually, you should also check that the sensors are working. Use an aerosol smoke detector tester and spray it towards the alarm; it should go off after a few seconds.

The National Fire Protection Association (NFPA) recommends that you should test your smoke alarms monthly and replace them every 10 years. Batteries should also be replace at least once a year.

Garage Fire Safety Tips!

1/16/2019 (Permalink)

According to the U.S. Fire Administration, residential garage fires tend to spread faster than fires which start in another area of a home. Check out these tips to learn how to prevent tires in your garage:

  • Store flammable substances, such as paints, gasoline, oil or varnish outside the garage an home, preferably in a shed.
  • Always keep items which can catch fire on high shelves and away from appliances that produce heat.
  • Use electrical appliance or tools carefully.
  • Install a heat alarm that will sound when it detects dangerously high temperatures.
  • Don't fill portable gasoline containers inside.

However, if a fire happens in your garage contact SERVPRO of Pinehurst, Moore & Montgomery to make your garage look "Like it never even happened."

Is Water Damage Hiding From You?!

1/16/2019 (Permalink)

Signs of Water Damage

No one ever truly understands the power of rain or water and the damage it can do to your home or business. Once water has found its way inside your house, it can travel anywhere, creating hidden problems. So, even after that big puddle recedes, there may be some underlying problems lurking behind the scenes. here with some helpful tips on how to identify water damage, SERVPRO of Pinehurst, Moore, & Montgomery urges you to pay attention,

  • Smell the air!
  • Spot the stains!
  • Peeling pain.
  • Sagging spaces and finicky floors.

If you notice any of these signs, call the professionals at SERVPRO of Pinehurst, Moore & Montgoemry to investigate and avoid further damage. SERVPRO is here 24/7 to help you breath a little easier.

Mold Removal vs. Mold Remediation

1/16/2019 (Permalink)

Since microscopic mold spores exist naturally almost everywhere, indoor and outdoor, removing all mold from a home or business is impossible. Many restoration business advertise "mold removal" and even guarantee to remove all the mold. This is a fallacy. We understand that mold and mold growth. SERVPRO of Pinehurst, Moore, & Montgomery has the training and expertise to re-mediate the mold in your home or business.

Understanding Mold

When water intrudes into your property, mold growth can start in as little as 48 hours.

The Mold Remediation Process

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same.

  • Contact SERVPRO of Pinehurst, Moore, & Montgomery!
  • Inspection and Mold Damage Assessment
  • Mold Containment
  • Air Filtration
  • Removing Mold and Mold-Infested Materials
  • Cleaning Content and Belongings

How Fire Damage Can Continue to Affect Your Home or Businesses Contents and Structure!

1/10/2019 (Permalink)

Fire damage affecting your home needs quick remediation or secondary damages will result. Call SERVPRO because we are available 24/7.

Fire damage does not end the moment the firefighters leave your home or once the fire has been successfully put out. More damage may result from the water that was used to extinguish the fire; therefore, our restoration team employs specialized techniques to attend to the various challenges that arise. Though the restoration procedures may sound the same, your New Hope property requires unique solutions after such experiences. 
 
The Fire Damage Restoration process begins the moment you call our SERVPRO team. We understand that such situations require an immediate response, and our representatives usually ask questions regarding the event. By responding to our questions, we are in a position to immediately respond with appropriate resources and equipment. To determine the extent of the damage caused by the soot, smoke, and fire, we perform a careful inspection of the building. The examination helps us to formulate a relevant plan of action. 

Some fire incidents may compromise the roofs, walls, and windows of your property. By offering immediate roof-tarp and board-up solutions, we can attend to such concerns. Such services ensure the security of the building is maintained and help in minimizing further damage. If water is present, we employ appropriate water removal techniques. For instance, pumps to physically extract the water, as well as using air movers and dehumidifiers to dry wet areas. 
 
When soot particles are mixed with water and penetrate hard to reach areas, rotting may take place, and the odor challenge may result. Our SERVPRO technicians are trained to locate and eliminate the unpleasant odors through a process known as deodorization. We can use thermal foggers to dispense deodorants into target locations and neutralize the odor causing particles. Where possible, we physically remove any decomposed particles to control the odor problem. 
 
SERVPRO of Pinehurst, Moore, and Montgomery is a trusted industry leader in residential and commercial fire damage cleaning and restoration. Call (910)-428-5280 today to have your questions answered, and your property returned to its preloss state. 
 

How Water Damage Can Create a Mold Issue in Your Home!

1/7/2019 (Permalink)

Water damage inside the drywall can cause mold. Call SERVPRO at the first sign of water damage.

The goal during any water damage situation is to remove moisture as quickly as possible and preferably within 48 hours so that fungi cannot form. When your home in Raleigh gets negatively affected by moisture, professional companies like SERVPRO can help reduce the severity of the issues created. In most cases, we speed up the natural evaporation and drying process by utilizing air movers and dehumidifiers. The air movers create air flow so that water keeps evaporating from wet surfaces while dehumidifiers remove moisture from the air and provide the fans with hot, dry air. However, when certain building materials receive water damage, other measures must be taken to drop moisture levels and prevent mold growth quickly.  

When water leaks into your home, it usually accumulates on the floor first. Then, it soaks into your drywall and starts to wick its way up your walls, possibly causing extensive water damage to your home. If wall cavities get wet, fungi can form on the paper backing of the drywall and the wooden studs to which the drywall is attached. In some scenarios, our SERVPRO technicians cut the drywall a foot or two up from the floor so that air can get pushed into the wall cavity. In other situations, we use advanced technology to dry out the drywall and the wood trapped behind it without tearing up your walls.  

When your walls get wet, we often use injectidry systems to get air behind the drywall material by drilling holes into your drywall. We then connect the tubes coming from the injectidry unit to the holes in the walls so that the machine pushes air into the wall cavity, thus speeding up the drying process. The use of injection drying can save you and your insurance company the cost of replacing a large amount of drywall.  

Our highly trained team always strives hard to provide fast 24/7 service if you ever suffer a property disaster. If you ever notice that your drywall got wet after a water leak, Contact Us here at SERVPRO of Pinehurst, Moore & Montgomery. 

New Year! New tips!

1/2/2019 (Permalink)

From our SERVPRO family to yours at home, we wish you a Happy New Year!

With the ball dropping us into a new year, this is a great time to learn more tips and tricks to practice throughout 2019 to prevent damages to your home.  

House Fires

-Cook with caution and never leave any turned-on stoves unattended.

-Have a fire extinguisher in the kitchen

-Clean out your dryer vent often and remove any lint after each load. This will also help your clothes dry faster!

-Hire an inspector. This will ensure that your house has a lower chance of catching on fire. You might save a lot of money and time by taking safety precautions. 

Bursting Frozen pipes

-Always keep the heat on even if you are on vacation. Leaving your thermostat around 50 degrees Fahrenheit can prevent your pipes from freezing.

 -Leave cabinet doors open to allow warm air to reach the pipes.

 -Allow your faucet to drip a little during cold days to release the pressure.

Mold

-Dry out a wet area properly. If the damaged area is too large or in areas that cannot be easily accessible, you can Contact Us to mitigate the damaged area.

-Add a dehumidifier to your house to remove extra moisture.

-As soon as you have found mold, call a professional to remediate the mold.

SERVPRO of Pinehurst / Moore & Montgomery Counties can assist you with any of these damages. It is best to Contact Us as soon as possible, to prevent the damage from increasing.

Protecting Your Home from Damage in Heavy Rain

12/14/2018 (Permalink)

Stay dry during the storm with us here at SERVPRO of Pinehurst / Moore & Montgomery Co.

Sometimes when it rains, it pours.

While rain water in and of itself doesn’t pose a huge threat, rainstorms that are heavy and occur over several days can expose your home to long-term damage. Here are a few steps you can take to reduce water damage risks:

Have A Healthy Roof

The best protection for your home in stormy weather conditions is your roof – think of it as your first line of defense. Make sure your roof is in good condition by looking for things like loose shingles, surface divots, soft spots, and cracks. Roofs that exhibit any of these can cause leaks, leading to potentially serious internal damage on your walls on ceiling. If you don’t see any problems with your roof but are still wondering if it’s up to standards, it never hurts to call a professional to come out and give it an inspection.  

Inspect Your Gutters

Having well running gutters in place can be critical when experiencing heavy rainfall. Gutters help keep water off your home’s walls, so it’s important to keep them clean and clear of debris.

Direct Water Away from Your Home

This may seem like an obvious one, but that doesn’t make it any less important. Directing rainwater runoff away from the foundation of your home prevents the formation of puddles around it. As water seeps into the ground, it can crack your foundation, creating an opening for more water to get in and attract mold and mildew. Downspouts that direct water five to ten feet away from your house play a big role in preventing that kind of damage.  

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Following these steps will help you keep your home safe and protected from water damage during the rainy season. As always, if you do experience any type of water or storm damage, Contact Us here at SERVPRO of Pinehurst / Moore & Montgomery Co. and our response team will be there to fix it in no time.

Tips For Stress Free Holiday House Cleaning

12/13/2018 (Permalink)

Happy Holidays!

The holiday season can be a time of joy as we spend time visiting with friends and family, creating memories and sharing the moments that make life special.

However, there is often a lot of stress that proceeds all these wonderful moments.

One of the most stressful parts of the holiday season is having family members coming to visit. It can be like having a group of inspectors stopping by to give you're home the once over.

This can cause any host, to go overboard trying to make sure that their home passes inspection!

So, let's look a few tips to help you find a happy medium and avoid added holiday stress by going overboard.

1. Look at Your Home With the Eye of a Visitor - We may hate to admit it, but how often do we go into a friend or relatives house and we notice those things that are out of place or need repair... TOO OFTEN!

Well, now is the time to put our "visitor's eye" to good use. Start outside of your home and walk in as if you were coming to visit. Walk through all the areas of your home where visitors are likely to be during their visit. Make notes about the imperfections you see.

2. Prioritize & Create a Plan - Once you have your notes of the areas that need to be taken care of before your guests arrive, prioritize them. Number the items in the order of the "must complete" to "it would be nice" to complete before the holiday arrives.

Once you have your plan of attack, next is to schedule when you will attack it. We all lead busy lives and by adding new things to the day, we runt the risk of creating more stress for ourselves.

By scheduling when you will do these things gives you structure and allows you to slowly and methodically complete your list. As you schedule your list, consider only tackling 1 major project a day and spreading the list over a week or so.

3. Concentrate on the Most Important Areas - Sometimes when we use our "visitor's eye" we are still overly critical because it is our home. We sometimes fail to cut ourselves any slack and feel like everything is a priority.

Well remember, these tips are supposed to help eliminate or at least limit the amount of stress you feel when getting your home clean and ready to greet holiday guests.

So, if your list makes you overwhelmed or you're not sure what is the highest priority, them focus on the main areas your guests will see.

Focus your cleaning efforts on the kitchen, bathrooms, dining room and guest bedrooms.

Let's face it, these are the places where your guests are likely to spend the most time during their visit. By concentrating your efforts in these areas, you put your best foot forward where you need it most.

Are You In Over Your Head?

Sometimes, no matter how hard we try or home much we prioritize, getting our home into visitor shape may be more than we can handle before a holiday. If that's the case, don't hesitate to reach out to the professionals.

Contact Us we're just a phone call away from being able to help put your holiday cleaning mind at ease.

Winter Tips to Prevent Frozen Pipes Bursting

12/11/2018 (Permalink)

SERVPRO® of Pinehurst / Moore & Montgomery counties can respond faster to your frozen water pipe disaster.

The temperatures have been dropping and the winter weather is here.  When the temperatures go below freezing level, your property is at risk for frozen pipes, which can create a major disaster in your home or business.

Be Prepared

  • Know where your water shut off is located, in case of a frozen water pipe burst.
  • Insulate exposed pipes in your home or business, especially if they are in unheated rooms.
  • Open bathroom and kitchen cabinet doors during cold spells to allow warmer air to circulate around the plumbing.
  • During extremely cold weather, keep a slow trickle of water flowing through faucets. Running water is less likely to freeze.
  • Consider shutting off outdoor faucets and open the outdoor faucet to help ensure it completely drains and the inner valve is shut off.
  • Keep your heat set to the same temperature both day and night.
  • If you plan on being away from your property for an extended period of time, leave the heat on and set the thermostat to at least 55°F.

Discovered Frozen Pipe

  • First sign of freezing is reduced water flow from a faucet.
  • Keep the faucet open when treating frozen pipes.
  • Apply heat to the frozen sections using a heating pad, hair drier, or another safe heat source. Do not use an open flame device.
  • Check additional pipes and faucets for freezing.

When a Pipe Bursts

  • Shut off the water at the main valve.
  • Call your local restoration professionals, SERVPRO® of Pinehurst / Moore & Montgomery Counties.

A burst pipe can cause considerable damage to your property if not addressed quickly. If winter weather causes water damage to your home or business, call SERVPRO® of Pinehurst / Moore & Montgomery Counties. We are available 24/7/365 ready to restore to any preloss condition.