Recent Why SERVPRO Posts

Always Be Prepared!

3/15/2019 (Permalink)

Join your community in preparing for emergencies and disasters of all types, and leading efforts to encourage the community as a whole to become more prepared. “Disasters happen” and not only devastate individuals and neighborhoods, but entire communities. Learn how to be prepared.

Make and Practice Your Plan

Do you have an evacuation and shelter-in-place plan? Do you have a plan to communicate with your family before, during and after an incident? Do you have an emergency supply kit? Make sure your family is informed and practiced in your emergency plan. Be sure to sign up for alerts and warnings for your area, and download other necessary apps to stay informed.

Learn Life Saving Skills

Do you or someone in your family know CPR? Could you turn off your natural gas if necessary? Do you know how to take cover in an earthquake? Knowing these life saving skills could mean life or death in an emergency situation for you, your family or your neighbors.

We Work Closely with Your Insurance Provider!

3/15/2019 (Permalink)

When it comes to customer service, we make continual efforts to make sure that not only you are satisfied by all parties involved are happy with the services we provide. We stay in constant contact with your insurance adjuster, agent and carrier to make sure all parties involved are informed with the services we provide and the progress that is made during the claim. This is paramount to us! A perfectly satisfied customer is a repeat customer! The relationships that are forged by premier customer service provided to each and every home owner, business owner and insurance agent mean so much to us. It only takes one bad job to cancel out a thousand "great outcomes." We strive to make sure that doesn't happen!

SERVPRO -A History of Trust and Professionalism

3/15/2019 (Permalink)

Our large loss teams are ready to make it "Like it never even happened," no matter the size of the disaster.

Founded in 1967, the SERVPRO Industries, Inc. Franchise System is a national leader of fire, water, mold, and commercial and residential cleanup and restoration services. SERVPRO's professional network of over 1,700 franchises around the county. Responding to property damage emergencies ranging from  to those suffered by individual businesses and homes all the way up to multi-million dollar disasters such as the Pentagon after 9/11, Providing coverage nationally, SERVPRO Franchise Professionals work with major insurance companies and commercial clients nationwide. 

Servicing Pinehurst, Moore, and Montgomery counties. Call us today for a quote on commercial and residential remediation and cleaning services, (910)-428-5280. Let our team help make your fire, water, mold, bio-hazard, storm, flood, or vandalism damage "Like it never even happened."

Highly Trained Restoration Specialist

3/14/2019 (Permalink)

We have always put a high priority into educating our team. That need is more important than ever today. SERVPRO is an IICRC certified firm with certified technicians. That means you can expect the very highest in standards and protocol to be used in your home or business.

IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning