Recent Posts

Always Be Prepared!

3/15/2019 (Permalink)

Join your community in preparing for emergencies and disasters of all types, and leading efforts to encourage the community as a whole to become more prepared. “Disasters happen” and not only devastate individuals and neighborhoods, but entire communities. Learn how to be prepared.

Make and Practice Your Plan

Do you have an evacuation and shelter-in-place plan? Do you have a plan to communicate with your family before, during and after an incident? Do you have an emergency supply kit? Make sure your family is informed and practiced in your emergency plan. Be sure to sign up for alerts and warnings for your area, and download other necessary apps to stay informed.

Learn Life Saving Skills

Do you or someone in your family know CPR? Could you turn off your natural gas if necessary? Do you know how to take cover in an earthquake? Knowing these life saving skills could mean life or death in an emergency situation for you, your family or your neighbors.

We Work Closely with Your Insurance Provider!

3/15/2019 (Permalink)

When it comes to customer service, we make continual efforts to make sure that not only you are satisfied by all parties involved are happy with the services we provide. We stay in constant contact with your insurance adjuster, agent and carrier to make sure all parties involved are informed with the services we provide and the progress that is made during the claim. This is paramount to us! A perfectly satisfied customer is a repeat customer! The relationships that are forged by premier customer service provided to each and every home owner, business owner and insurance agent mean so much to us. It only takes one bad job to cancel out a thousand "great outcomes." We strive to make sure that doesn't happen!

SERVPRO -A History of Trust and Professionalism

3/15/2019 (Permalink)

Our large loss teams are ready to make it "Like it never even happened," no matter the size of the disaster.

Founded in 1967, the SERVPRO Industries, Inc. Franchise System is a national leader of fire, water, mold, and commercial and residential cleanup and restoration services. SERVPRO's professional network of over 1,700 franchises around the county. Responding to property damage emergencies ranging from  to those suffered by individual businesses and homes all the way up to multi-million dollar disasters such as the Pentagon after 9/11, Providing coverage nationally, SERVPRO Franchise Professionals work with major insurance companies and commercial clients nationwide. 

Servicing Pinehurst, Moore, and Montgomery counties. Call us today for a quote on commercial and residential remediation and cleaning services, (910)-428-5280. Let our team help make your fire, water, mold, bio-hazard, storm, flood, or vandalism damage "Like it never even happened."

Highly Trained Restoration Specialist

3/14/2019 (Permalink)

We have always put a high priority into educating our team. That need is more important than ever today. SERVPRO is an IICRC certified firm with certified technicians. That means you can expect the very highest in standards and protocol to be used in your home or business.

IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

What To Do if You Have Storm Damage??

2/12/2019 (Permalink)

If you have storm damage, we can clean it up. We are here to help and have 24/7 staff and equipment. If you have water damage from flash flooding, structural damage from high winds, or smoke damage from a lightening fire. We are here to help. Our trained staff are here to assess the situation and stabilize your structure for you.  We can help you find the resources you need to quickly clean up any situation weather you have a large tree that has come down or a roof that needs repaired. We have business relationships with contractors and vendors that we partner with that are here to assist even with things we are not able to do ourselves. We are able to bring in large equipment if needed to solve any problem that you have.  We are here to help be that resource for you in that time of need when a disaster happens. You can turn to SERVPRO and know that we are here to help.  We know that your family and/or business are important to you and it is important to get things back to normal quickly.  We work hard to help make it "Like it never even happened."

Tips for mold damage!

2/12/2019 (Permalink)

In as little as 48 hours, mold can quickly become a problem in your home or business when there’s a water intrusion, like a roof leak or leaking water line. Mold can cause health effects and can also cause significant damage to your property. SERVPRO Franchise Professionals have the training, protective gear, and specialized equipment necessary to handle your mold problem.

Have a Mold Problem? Call Today (910)-428-5280

If you have a mold problem in your home or business, your primary focus should be safety:

  • Significant mold growth can occur in 48-72 hours.
  • Mold may present a greater risk to children, the elderly, and anyone with respiratory problems.
  • A strong, musty odor may indicate hidden mold behind drywall or under carpeting.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact a SERVPRO Franchise Professional for mold remediation services.

What NOT to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

The Water Loss Process!

2/12/2019 (Permalink)

Extraction from an after-hours water loss

In order to be prepared for our water mitigation process please see the 4 steps below!

Inspection:

SERVPRO Professionals will inspect affected areas to determine the extent of the water damage and will review the inspection with you to answer any questions before beginning any work.

Emergency Services:

SERVPRO Professionals will take steps to help protect your home or business, as well as your personal belongings and other contents, from further damage by extracting the excess water and preparing the area for drying. They will explain the needed emergency services to you step-by-step.

Monitoring:

To help ensure your home or business and belongings are dried to appropriate industry standards, a SERVPRO Professional will monitor the drying process. The updates will be consistently communicated to you.

Restoration Services:

SERVPRO Professionals will repair structural materials, reinstall carpets,  and clean affected areas of your property and belongings. A Final walk-through of the job site will be conducted with you to help ensure the property was returned to preloss condition. 

Storm Restoration in Pinehurst, Moore, & Montgomery

2/11/2019 (Permalink)

Hitting golf balls on the range? Enjoyable. Golf ball sized hail hitting your windows? A disaster. The weather in North Carolina is unpredictable and can sometimes have a devastating impact on your home. Although you can’t stop the weather, we can limit the amount of damage done by violent storms. Here are a few tips for preparing for a storm:

  • Trim the trees, wind could knock down any lose or dead branches
  • Secure the backyard, any furniture or objects left outside should be secured and ready to endure heavy winds
  • Clean the gutters, if gutters stay full they could become clogged and cause water to seep in under the roof
  • If flooding is a concern, move poisons or garden chemicals kept outside to above ground level and that important items inside are kept in a safe place
  • If there’s a large hail warning, consider boarding your windows and staying in the room with least amount of windows

If, even after all these precautions, mother nature still managed to cause a mishap let us take care of it for you. At SERVPRO of Pinehurst/Moore & Montgomery Counties we are open 24/7 and can assess and fix the damage in no time. Like it never even happened!

Why Choose SERVPRO of Pinehurst/Moore & Montgomery Counties For Your Fire Damage Restoration?

2/6/2019 (Permalink)

Make sure you call SERVPRO of Pinehurst/Moore & Montgomery Counties if your home or business experiences fire damage!

We’re Faster to Any Size Disaster 

When your Pinehurst, Moore, or Montgomery home/business experiences fire or smoke damage, you need professional help quickly. SERVPRO of Pinehurst/Moore & Montgomery Counties is dedicated to responding immediately, which helps to prevent secondary damage and to reduce the cost of restoration.

We’re Fire and Water Damage Specialists

As fire and water restoration specialists, we have the training, experience and specialized equipment necessary to restore your home or business. We are committed to providing superior service while restoring your property back to pre-fire condition.

  • Fire & Smoke Restoration Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician
  • Water Damage Restoration Technician

Our Restore vs. Replace Mentality

We focus on restoring versus replacing because restoring the affected areas of your property is substantially less costly than demolishing and replacing those areas. This “restore first” mentality also allows us to get your home or business back to pre-fire condition quicker and with less disruption.

Tips On How To Prevent Winter Home Fires

2/6/2019 (Permalink)

The winter season is here and with it comes shorter days and lower temperatures. No matter where you live, winter brings a change in the weather. In an effort to keep our homes and workplaces cozy, many people use alternative heat sources like fire places, portable space heaters, and wood burning stoves. Did you know, heating equipment is a leading cause of home fire deaths? According to the National Fire Protection Association, heating equipment fires cause estimated $1 billion in direct property damage annually. Keep the following safety tips in mind to help reduce your risk of a heating-related fire. 

  • Keep anything flammable at least three feet away from heating equipment, like the furnace, fireplace, wood stove, or a portable space heater. Have a three foot "kid-free zone" around open fires and space heaters.
  • Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container. Keep the container a safe distance away from your home.
  • Remember to turn portable heaters off when leaving the room or going to bed.
  • Always use the right kind of fuel, specified by the manufacturer, for fuel burning space heaters.

50% of all residential heating-related fires are reported during the months of December, January and February.

  • Have heating equipment and chimneys cleaned and inspected every year by a qualified professional.
  • Have a qualified professional install stationary space heating equipment, water heaters or central heating equipment according to the local codes and manufacturers instructions.
  • Test smoke alarms monthly.

If your property suffers from fire damage, contact SERVPRO of Pinehurst/Moore & Montgomery Counties to help make it "Like it never even happened."